F.A.Q
How are the custom products made? I design the product specifically in my unique style to translate into a plush/pin/backpack or 3D form with my knowledge on designing. From there the concept art is sent to a manufacturer to produce, perfected and refined through revisions if necessary and then sent to me for glamour photos, then to the commissioner. More info can be found in my ToS Do you offer bulk orders/reorders? Yes, there is a minimum of 100 plushies. minimum of 50 ita backpacks and a minimum of 50 pins for bulk orders. More information regarding bulk orders can be found in my ToS. How much is a custom plush? Prices for all custom plush heavily rely on the size and complexity of your character. This means I do not have a pricing list available for commissions. In general, custom plushies will cost no less than $425 for a single custom plush and no less than $3000 for a bulk order of 100 plushies. I require you to read my ToS first, then direct message me with a clear reference so I may provide you a quote for each individual size. How much are custom pins? Pins come in bulk only of 1.5" pins with a quantity of 50 or more. Prices rely on the quantity, number of colors on your pin and complexity of the character. In general, custom pins will cost no less than $295 (shipping not included). I require you to read my ToS first, then direct message me with a clear reference so I may provide you a quote. How much are custom ita backpacks? Prices heavily depend on the complexity of your character. In general, custom ita backpacks will cost no less than $565 for a single backpack. I require you to read my ToS first, then direct message me with a clear reference so I may provide you a quote. Do you accept payment plans? Yes I do, details regarding payment plans are within my Terms of Service. What sizes are there for custom plushies? Buddy (8 inch), Small (10 inch), Medium (1ft tall), Large (15 inches tall), Big (2ft tall) and Maximum (3ft tall). How will my commission be shipped? All packages will be sent out via USPS with a tracking number. Do you ship internationally (Outside of the United States)? I do ship internationally, shipping costs are calculated after the completion of your plush. In addition, the custom agency of your country may hold your package and require you to pay a fee for the package to be released to you. I am not responsible for any international customs agency charges, fees or hold times. Do you pay international customs duty or fees? No, any customs fees/duties are the responsibility of the recipient. Please become familiar with your local law to know how these fees apply to your order! In addition, Tigermoon can't fake customs declaration in order to avoid these. How long will it take for my commission to be complete? Concept art can take up to 1 week to be completed and approved, once completed it's an estimated 3-6 weeks until the plush is complete. This estimate is not guaranteed and does not include the time for revisions, holidays and unforeseeable events due to the Covid-19. ___ If your question is not listed here please go to Contact and submit your question through the form provided. |